Effective date: August 31, 2026
Last updated August 31, 2026
Draft note. This is a compliance-informed first draft. Under processing, not final.
Tasrif Health (legal designation & jurisdiction pending incorporation), operating as Tasrif (“Tasrif,” “we,” “us”). By creating an account or using Tasrif (the “Service”), you agree to these Terms of Service (“Terms”) on behalf of yourself and, if applicable, the clinic or organization you represent (“Clinic”). If you don’t agree, don’t use the service.
2. What Tasrif Is—and Isn’t
Tasrif is AI-assisted clinical documentation software: it records and transcribes patient consultations and generates structured clinical notes and summaries from that transcript for a healthcare practitioner to review, edit, and incorporate into the patient’s record.
Tasrif does not provide medical advice, diagnosis, or treatment and is not a substitute for professional clinical judgment. AI-generated content—including transcripts, summaries, and structured note fields—may contain errors, omissions, or inaccuracies. You must review and verify all AI-generated content before relying on it clinically or entering it into a patient’s official medical record. AI-generated output is never a substitute for your own clinical assessment, and Tasrif assumes no responsibility for clinical decisions made using it.
3. Eligibility and accounts
The Service is intended for use by licensed or otherwise authorized healthcare practitioners and the clinics/organizations that employ or engage them. You represent that you are authorized to practice in your jurisdiction (or are staff acting under such a practitioner’s authority) and that all information you provide when creating an account is accurate.
You’re responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Tell us immediately at support@tasrif.app if you suspect unauthorized access. We require multi-factor authentication on every account as a baseline security measure.
4. Your responsibilities
As a Practitioner or Clinic using Tasrif, you are responsible for:
- Obtaining valid patient consent (or otherwise establishing a lawful basis) for recording, transcribing, and documenting a patient encounter, consistent with the law applicable to your practice and your own professional college’s guidance. Tasrif provides tools to record and track consent status; obtaining that consent is your responsibility, not Tasrif’s.
- Reviewing every AI-generated note, summary, or field before relying on it—never treating AI-generated content as the sole source of truth for a patient’s record.
- Informing patients that an AI tool is assisting with their documentation, where required by your professional college’s guidance or applicable law—this is a specific, standalone expectation flagged by Manitoba’s College of Physicians & Surgeons, not just a general compliance footnote.
- Complying with your own professional, regulatory, and privacy-law obligations more broadly.
- Keeping your account credentials secure and promptly removing access for staff who no longer need it.
- Ensuring you have appropriate permission from your facility/employer to deploy an AI documentation tool in your practice, where that’s a condition of your professional obligations.
5. Fees and payment
Current pricing is available at tasrif.app/pricing—insert the current published price here. Unless otherwise agreed in writing, subscriptions bill monthly in advance by credit/debit card through our third-party payment processor (processor name—to be inserted once selected) and automatically renew each month unless cancelled before the next billing date.
Fees are non-refundable except as required by applicable law. If a card payment fails, we’ll attempt to notify you and may retry the charge; we may suspend access to the service if the issue isn’t resolved within a reasonable period (we recommend no less than seven days’ notice before suspension).
New accounts may be eligible for a free trial period (currently 14 days) without requiring payment information; trial terms are as stated at signup and may change.
Card-based, month-to-month, third-party processor—confirmed. The specific processor (e.g., Stripe) is still an open choice; once picked, name it here and add it to the Privacy Policy’s sub-processor list (Section 6)—both need to move together, not just one.
6. Data ownership and use
As between you and Tasrif, you and your clinic own your patient data—Tasrif processes it solely to provide the Service, per our Privacy Policy and any separate data-processing agreement in place with your clinic. We do not use Patient Data to train AI models, and we do not claim ownership of it.
Tasrif and its licensors own all right, title, and interest in the service itself—the software, platform, templates, and underlying technology—excluding your data.
7. Service availability
We aim to provide reliable access to the Service and will use commercially reasonable efforts to maintain it, but the Service is provided “as is” and “as available,” without a guaranteed uptime commitment. We may need to suspend the service temporarily for maintenance, and we’ll aim to give advance notice for planned maintenance where practical.
This section deliberately removes the previously published 99.9% uptime SLA per your decision—reconsider adding a specific SLA once you have the operational maturity (monitoring, on-call, incident response) to actually back a numeric commitment; a stated SLA is a contractual promise, not marketing copy.
8. Confidentiality
Each party will protect the other’s confidential information (including patient data, business/technical information, and the terms of any commercial agreement between you) with at least the same care it uses for its own confidential information of similar sensitivity and will not disclose it except as permitted by these Terms, your Privacy Policy, or law.
9. Disclaimers and limitation of liability
To the maximum extent permitted by applicable law:
- The Service is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
- Neither party’s liability arising out of these Terms will exceed the amount you paid for the Service in the twelve (12) months preceding the claim, except for (a) your payment obligations, (b) either party’s breach of confidentiality or data-protection obligations, (c) either party’s indemnification obligations, and (d) liability that cannot be limited by law (e.g., gross negligence or willful misconduct in some jurisdictions).
- Neither party is liable for indirect, incidental, special, consequential, or punitive damages.
Counsel note. The carve-outs in the second bullet are common practice but should be reviewed against your actual insurance coverage and risk appetite—a liability cap that excludes confidentiality/data-breach claims is meaningfully different from one that doesn’t and affects what you should be insured for.
10. Indemnification
You agree to indemnify and hold Tasrif harmless from claims arising out of your breach of these Terms, your unlawful use of the Service, or your failure to obtain valid patient consent where required. Tasrif agrees to indemnify you against claims that the Service, as provided by us and used in accordance with these Terms, infringes a third party’s intellectual property rights.
Counsel note. Indemnification clauses are highly negotiated in B2B healthcare SaaS contracts—treat this as a starting placeholder, not a final position, especially for enterprise/clinic customers who will likely negotiate this directly.
11. Term and termination
Either party may terminate for convenience with thirty (30) days’ written notice. We may suspend or terminate your access immediately if you materially breach these Terms (including a failure to obtain valid patient consent) and don’t cure the breach within a reasonable period after notice, where cure is possible.
On termination, we will make your clinic’s data available for export for a reasonable period (recommend stating a specific number of days once decided—e.g., 30 days), after which it will be deleted or anonymized in accordance with our Privacy Policy and your clinic’s own retention settings.
12. Governing law and disputes
These Terms are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any dispute arising out of these Terms will be brought exclusively in the courts of Manitoba, and each party consents to that jurisdiction and venue.
Two open decisions here, not just one: (1) confirm governing law against your actual jurisdiction of incorporation once finalized — it’s often tied to where the company is incorporated, not just its target market; (2) decide whether litigation in Manitoba courts (as drafted) or binding arbitration is the right dispute-resolution mechanism for a healthcare SaaS contract at your scale — arbitration is common in B2B SaaS for cost/confidentiality reasons but adds its own complexity (arbitrator selection, rules body, seat) that should be a deliberate choice, not a default.
13. Changes to these Terms
We may update these terms from time to time. We’ll notify you of material changes in advance; continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.
14. General
These Terms, together with our Privacy Policy and any signed order form or data-processing agreement, constitute the entire agreement between you and Tasrif regarding the Service. If any provision is found unenforceable, the rest remains in effect. Neither party may assign these Terms without the other’s consent, except to a successor in a merger, acquisition, or sale of substantially all assets. Neither party is liable for delays caused by events beyond its reasonable control.
15. Contact
Tasrif Health—legal designation (Inc./Ltd./Corp.) & jurisdiction to be confirmed on incorporation
Registered business address—to be inserted
support@tasrif.app